Terms of Service

Terms of Service

Welcome to TheAuthenticLife.ca (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, online booking system, content, and any related services (collectively, the “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use the Services.

Use of Services

You may use our Services, including online booking, free consultations, and content, for lawful, personal, non-commercial purposes only.
You must not:

  • Violate any applicable laws or regulations (Canada or other jurisdictions);

  • Interfere with the operation of the Services;

  • Submit harmful or unlawful information;

  • Infringe IP or privacy rights of others.
    We reserve the right to suspend or terminate your access if you breach these Terms.

Booking and Consultations

  • Free introductory consultations are offered via our online system, subject to availability. Booking confirmations and any fees for sessions (e.g., individual therapy from $100–$200/hr) are subject to clinician availability and are confirmed via our booking platform.

  • We do not directly bill insurance providers, but we provide receipts suitable for reimbursement.

  • All bookings are final unless canceled within the timeframe specified in your booking confirmation.

Professional Services & Disclaimers

Our Services include evidence‑based psychotherapy for individuals (16+), couples (including poly-structured relationships), and families. We address anxiety, depression, trauma/PTSD, relationship issues, and more, through modalities like CBT, ACT, EMDR, PACT, attachment-based and trauma-informed therapy.

Therapists are registered with the College of Registered Psychotherapists of Ontario (RP/RPQ) and some are certified RMFT or hold other credentials.
Disclaimer: Content on our website is for informational purposes only and does not substitute for professional advice. Therapy outcomes may vary.

User‑Generated Content

Any information you submit via forms or comments grants us a license to use it as needed to provide and promote Services. You confirm that such content is accurate, lawful, and non‑infringing. We may refuse or remove any content at our discretion.

Intellectual Property

All content on TheAuthenticLife.ca—text, images, logos, design—is owned or licensed by us. You may only use the content as allowed by applicable law. Unauthorized use is prohibited.

External Links

We may link to external sites (e.g., resource pages, professional profiles). These links are for convenience; we are not responsible for third-party content or practices.

Limitation of Liability

To the fullest extent permitted by law, we are not responsible for indirect or consequential damages, losses, or interruptions arising from your use of our Services—even if advised of their possibility. Our total liability shall not exceed the fees you’ve paid us.

Privacy & Confidentiality

Use of personal data is governed by our Privacy Policy, which explains data collection, processing, and retention. Confidentiality of therapy content is subject to legal and clinical exceptions, as described in the Privacy Policy.

Changes to Terms

We may update these Terms from time to time. Your continued use of the Services constitutes acceptance of the updated Terms.

Contact Us

If you have questions about these Terms, please email us at:
info@theauthenticlife.ca